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Is riding an electric scooter a comfortable riding experience? |
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A. Riding an electric scooter is indescribably more comfortable than riding a gasoline motor scooter. The silence and the smoothness of a direct drive electric-motor-powered scooter are incomparable.
B. .Quick accelerating---speed from 0 to 62km/H takes only 5 seconds |
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| 3. |
Do you have to warm-up the electric scooter before riding it? |
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A. When the driver turns the ignition key, three beeps will immediately follow telling the driver that the scooter is ready to drive. There is absolutely no warm-up time needed. Just turn the key and you are ready to go. It cannot be any easier. |
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| 4. |
What about maintenance? |
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A. The ERATO is designed for minimum maintenance. Consider the fact that this scooter has no combustion engine, no transmission, no belts, no chains, no gasoline, no lubricants, no ignition plugs, no carburetor, etc. Modular designed components are practically maintenance free. The unique design of the direct drive system and the total absence of belts or chains make this scooter much easier to maintain than other electric scooters. Practically any scooter dealer can do most of the maintenance that may be required.
B. Unlike most of scooters in market with brush motor who need to change brush every 2 years.Our brushless motor don't have such problem. |
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| 5. |
What about parts, is it a problem getting parts for the EVT scooter? |
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A. Parts are not a problem. |
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I. The regular expendable Parts like tires, brake pads, bulbs, etc. can be found in just about any regular scooter store. |
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II. Besides, our website offers you a detailed Parts List and Parts Diagrams easily understandable for ordering any needed. |
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III. Your local ERATO dealer should carry a Parts Inventory large enough to fulfill any customer?s need. |
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IV. Finally, the ERATO manufacturer provides a one-year warranty for all components except battery and expendables. |
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| 6. |
Can the electric scooter be cleaned or washed with water without any concern? |
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a. Due to its Direct Current source and 48V / 36V system design, there is no danger when the scooter gets wet. |
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b. However, one should be careful not to pour water directly into the charger outlet, the controller and the internal battery set when washing or cleaning. |
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| 7. |
Do you need to wear a helmet to drive the electric scooter? |
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A. For safety reasons we always advise the use of a helmet. However, local law dictates whether or not riding scooter law obligates a helmet. |
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| 8. |
Is it easy to recharge the batteries? |
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A. Yes, it is very easy. The user just needs to insert the input plug of the Battery Charger into any regular wall outlet of AC110V (or AC220V) and the output plug into the inlet on the right rear side of the scooter, which is clearly marked. This will start to recharge the batteries. Daily charge the battery will enlarge its life cycle.because 400cycles life time means deep cycles,less 50% discharge will last the battery life even thousand cycles. |
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| 9. |
How long will the batteries last, what is the batteries life cycle? |
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A. The battery's life cycle will be reduced or damaged if an insufficient charge level is retained for a long period of time. Depending on the user's operation, between 400 and 1000 cycles. Normally the batteries should last between two and three years if the enduser keep charging scooter everyday. |
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| 10. |
How can I know the batteries condition and energy level? |
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A. The display panel includes a row of LED lights, which clearly indicate the power level of the batteries in you scooter. |
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I. FULL: First green light is on. |
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II. HALF FULL: Second green light is on. |
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III. TEN PERCENT LEFT: Yellow light is on and you also hear a Warning Beep (At this level, charging is highly recommended). |
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IV. EMPTY: Red light is on (Immediate charging is necessary). |
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| 11. |
If one of the batteries has a problem do I need to change all the four batteries? |
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A. Not necessarily. Simply ask your dealer to check the condition of all your four batteries and only replace that battery which is no good. |
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| 12. |
Can a rider get burned while riding the electric scooter? |
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A. Riders will not get burned from riding the electric scooter. The scooter does not have an exhaust pipe like in gasoline scooters. Impossible to get burned on this scooter. Nothing heats up. |
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| 13. |
What are the advantages of having an electric scooter? |
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| A. Easy--No need any oil maintenance on engine and complicated transmission as Gasoline scooters.can be recharge at home any time. |
| B. Clean--It is an environment friendly electric scooter with a non comparable price ratio performance. |
| C. Silence-- No any engine and transmission noisy. |
| D. Economical --On a yearly basis of 5000 km with "30km/h cruise speed", the cost of electric power is only 15 ? 20dollars.And consumer will get government refund in EEC and USA |
| E. A lot of fun---can be found by yourself as soon as you ride on it. |
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| 14. |
Who would benefit from owning an electric scooter? |
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A. Persons whose commuting or riding needs to get to their destinations do not exceed 50 to 70 kilometers (approximately 30 to 45 miles), such as employees, housewives, students, guards, security personnel, and office workers. People who work in places where parking facilities are very limited and expensive.
B. This 45km/h certificate scooter are mostly being rided by 16-20 years old students and women.These people don't have income. When the price of petrol goes up very quick,charging electric at home almost not burden to them. So it is a huge market
C. To be clean electric vehicle.big power on road scooter have got a lot of goverment support in many countries ....
For example,Netherlands is about 460 Europe dollars on each scooters .... It is some kind of tax reduction on electic scooter compare with gas scooter,so the actually costs for enduser would be much cheaper than gas scooters |
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15.
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Why do you believe the motor in your products are superior?
It is Brushless motor. We emphasize "brushless" not just because this is the latest technology, but because these defluxable permanent magnet motors are supremely reliable! These more expensive motors produce high torque at low speeds, keeping an acceptable balance of torque and energy across the whole speed range. In addition to not wasting energy at idle, these motors offer the advantage of using the permanent magnet motor's energy recovery capability during deceleration (regenerative braking), so the batteries are recharging during deceleration. Oftentimes many different types of electric vehicles (EV) on the market today still use sealed brush-type motors that are dependant upon brush life, build up brush dust (residue) due to wear over time which may affect maximum speed and electrical noise or become problematic in other ways. Because these brush-type motors are sealed, expensive motor replacement is sometimes the solution
16.What is the Manufacturer Warranty? |
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TWO YEAR unlimited mileage warranty for all parts except batteries and expendables except for battery 10000kms or one year. | |
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